Timebase: 100%, 12 months

Location: Remote, *EDvance operates on a PST daily schedule

Type of Position: Non-Exempt, Hourly

Level of Position: Coordinator

Reports to: Controller

EDvance College (EDvance) is a leading accredited, non-profit institution of higher education, committed to addressing the global demand for high-quality early childhood educators (ECE). Our mission is to create a dynamic ecosystem of teachers, leaders, and change agents who work towards transforming society for the better. We strive to provide an academic experience grounded in real-world, relevant issues to develop academically well-rounded, equity-focused, and self-determined leaders. Our affordable, inclusive, and dynamic ECE curriculum combined with unparalleled support services empower our students to attain their BA degree and succeed in their career advancement.

EDvance College is a revolutionary redesign of the higher education experience that reimagines a world in which higher education facilitates the development of agency and full potential in individuals and communities. Current trends in workforce development such as more college students identifying as adult students with families or employment related responsibilities and graduation outputs demand a new way of thinking and addressing the needs of a critical and diverse educator population. EDvance College students graduate with the skills and confidence to act as critical, culturally aware change agents in our society and become high-quality teachers who have strong critical thinking, communication, and teamwork skills to lead and collaborate within the classroom and school setting. We are looking for dynamic team members who share our passion for innovation and a commitment to creating equitable solutions that address the needs of underrepresented groups.

MISSION for BURSAR

Responsible for overseeing the collection and recording of all college funds for student accounts to ensure accurate financial reporting. Performs successful management of billing, cash handling and accuracy in both the student information system and the general ledger accounting system. Provides leadership and guidance to achieve excellent customer service for students, parents, internal/external customers and community partners. Coordinates the disbursement of student refunds in accordance with US Department of Education guidelines. Independent thought and judgement is required as well as personal initiative in completing required and assigned tasks. Work is performed independently and remotely under the general supervision of the Controller.

ROLES AND RESPONSIBILITIES

Operations and Compliance Management

• Office Operations: Coordinates Bursar's Office operations, establishing effective policies and procedures to ensure secure, accurate student financial transactions and records.
• Federal Compliance: Coordinates with Financial Aid to ensure all federal fund disbursements comply with U.S. Department of Education regulations, with efficient student refund processing.
• Policy Adherence: Monitors and reviews federal and state regulations for required policies and procedures related to financial reporting and student aid refunding.

Financial Reporting and Record Maintenance

• Financial Reports: Assists in preparing monthly reports on tuition, fees, external scholarships, and EDvance institutional grants.
• Aged Accounts Receivable: Prepares aged accounts receivable reports, recommending write-offs and credit loss expense based on collections.
• Accounting Records: Oversees maintenance of student financial records in alignment with GAAP and college policies.

Billing and Payments Management

• Billing and Fee Schedules: Prepares and maintains tuition/fee schedules, billing codes, and fund sources in the student information system.
• Online Payment System: Maintains and monitors the online payment system, ensuring reliable service for students.
• Third-Party Billing: Manages third-party billings and prepares associated invoices.

Collections and Delinquent Accounts

• Delinquent Account Collections: Oversees student delinquent account collections in compliance with the Fair Debt Collection Practices Act, working to minimize default rates by promoting financial literacy.
• Grant Compliance Tracking: Tracks and maintains all records related to grant funds to ensure compliance with grant-specific requirements, classifying institutional grants as specified in agreements.

Customer Service and Student Support

• Customer Service Excellence: Provides outstanding customer service to students, utilizing knowledge of enrollment processes to enhance service quality.
• Student Communication: Engages with students on financial matters, ensuring clear, supportive communication regarding their financial responsibilities.

Technical and Analytical Functions

• Technical Issue Resolution: Researches, analyzes, and resolves technical issues encountered by the Bursar's Office in the student information system.
• Grant Reporting and Compliance: Completes grant reporting and ensures funds align with specific grant requirements.

IRS and Regulatory Reporting

• 1098T Filing: Generates, reviews, and files annual 1098T Tuition Statements for the IRS and students.
• Grant Records Compliance: Records institutional grant data in accordance with grant agreements, completing necessary reporting for grant audits.

Skills and Competencies

• Communication Skills: Possesses strong written, verbal, and interpersonal skills essential for problem resolution and effective customer interactions.
• Adaptability and Precision: Demonstrates ability to manage tasks accurately in a fast-paced environment, prioritizing proficiency and customer service quality.
• Legal and Policy Compliance: Exercises sound judgment to maintain compliance with federal, state, and institutional policies in all financial operations.

QUALIFICATIONS

Required Qualifications:

The minimum education, experience, or other background required to be considered eligible to apply for, or otherwise perform the duties of the position being applied for. Candidates must meet all required qualifications to be eligible for employment.

• Three (3) years relevant coordinator level experience or higher in the area of cash collections and/or financial aid.
• Bachelor's degree in Business, Accounting, or related field from an accredited institution;

• A background check (may include: employment and education verification, criminal records, civil records, professional licenses, credit and sex offender registries, as position requires). Failure to satisfactorily complete the background check and pass the criminal portion of the check may affect employment eligibility as it relates to the job specific duties listed below:
  • Maintains and monitors the online payment system.
  • Manages third party billings and prepares invoices.
  • Responsible for generating, reviewing and annually filing federal 1098T Tuition Statements with the IRS and students.

Preferred Qualifications:

Factors, experiences or circumstances that represent additional qualifications supporting fulfillment of the position. Candidates are not required to meet all desired qualifications to be eligible for employment.

• Five (5) years experience in the area of cash collections, preferably in the higher education sector.
• Fluent in a language other than English
• Non profit experience a plus

THE EDVANCE CULTURE

At EDvance College, we believe in creating a culture of collaboration, inclusivity, and student-centeredness. Our core values reflect our commitment to excellence and our dedication to fostering a supportive community for all members of our community:

• Student-centeredness: We place our students at the center of everything we do, prioritizing student learning and outcomes above all.
• Reflect to evolve: We are committed to evidence-based continuous improvement, reflecting on what works, what doesn't work, and making sensible adjustments.
• Passion for student success: Our work is fueled by a deep and genuine passion for supporting our students and helping them achieve their goals.
• JEDI+B values: We foster a diverse and inclusive community that values and respects all individuals.
• Everyone helps regardless of position: We value a can-do attitude and willingness to pitch in and help out, no matter how small the task or how big the position.
• Attention to detail: We strive for excellence in all aspects of our work, valuing attention to detail and a commitment to quality.
• Growth mindset: We believe in failing fast and learning from our failures, welcoming feedback as a critical tool for improvement.
• Holistic approach: We value a holistic approach to our work, understanding both the big picture and the details-we focus on the forest and the trees in everything we do.
• Flexibility: We value team members who are able to pivot comfortably in response to changing needs and priorities.
• Accountability: We take responsibility for our actions and hold ourselves and others accountable in a supportive and compassionate manner.
• Direct communication: We value direct, honest, yet caring communication, turning towards each other directly rather than turning away from each other in difficult situations.
• Flexible Predictability - We embrace the balance between adaptability and structure, fostering an environment with clear expectations and hold each other accountable.

As an EDvance College team member, you will be expected to embody these values and contribute to our community's culture of collaboration and inclusivity.

COMPENSATION

$78,000 - 90,000 annually, $37.50 - $43.27 per hour to be determined based upon education and experience.

Positions hired at 75% time or higher are eligible for EDvance College's comprehensive benefits package (i.e., medical/dental/vision, 401k and additional peripheral benefits including but not limited to flexible spending accounts, life insurance, etc.).

Eligibility for medical/dental/vision benefits begins the first day of the month following the date of hire. Eligibility for 401k plan participation begins the first of the month 60 days following the date of hire.